ST996 Terms & Conditions – Platform Terms of Use What You Need to Know

These Terms & Conditions ("Terms") govern your use of the ST996 platform, accessible via our official website. They apply to all platform users, including registered members, visitors, and anyone accessing any part of the ST996 service.

By registering an account, making a deposit, or using any feature on the ST996 platform, you agree that:

• You have read and understood these Terms & Conditions in their entirety.
• You are at least 21 years of age as of the date of registration.
• You are located in a jurisdiction where the use of this platform is legally permitted.
• All information you provide during registration is truthful, accurate, and up to date.
• You use the ST996 platform at your own risk and are solely responsible for all betting decisions made.

To register and use the ST996 platform, you must meet all of the following eligibility requirements at all times:

• Age: Be at least 21 years of age. ST996 enforces strict age verification, and any attempt to circumvent this process is a serious breach of these Terms.
• Legal Capacity: You have full legal capacity to enter into a binding agreement and are not prohibited by law from using online betting services.
• One Account: You do not have any other active ST996 accounts, nor have you had an account previously terminated due to a breach of these Terms.
• Not Included on the Self-Exclusion List: You are not currently under an active self-exclusion period, whether self-requested or imposed by ST996.
• Not ST996 Employees: Full-time and contract ST996 employees, as well as their immediate family members, are not eligible to be active betting members on this platform.

The ST996 account registration process requires you to provide accurate and complete personal information. ST996 uses this information for identity verification, the KYC (Know Your Customer) process, and account-related communications.

Information required during registration includes:

• Full name as per identity card or passport
• An active Malaysian phone number (for OTP verification)
• Date of birth
• A strong and unique password for your ST996 account

Your responsibilities regarding your ST996 account:

• Keep your password and login credentials confidential at all times. Do not share your login details with anyone, including individuals claiming to be ST996 staff.
• Notify ST996 immediately if you suspect unauthorised access to your account via support live chat.
• Ensure all your profile information is current and accurate. Changes to your phone number or financial details will require additional identity verification.
• Do not transfer or sell your ST996 account to any other party. Accounts are personal and non-transferable.

ST996 processes all financial transactions in Malaysian Ringgit (MYR) only. Accepted deposit and withdrawal methods are verified, legitimate Malaysian digital payment options.

Payment Methods Accepted by ST996:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (instant transfer)
• FPX – Maybank2u
• FPX – CIMB Clicks
• Boost
• ShopeePay

Deposit Terms:

• The minimum deposit amount is RM10 per transaction.
• Funds deposited must come from a legitimate source and be personally owned by the member. Deposits made using another person's account or digital wallet are not permitted.
• Deposits are typically credited to your ST996 account within seconds. If there is a delay of more than 10 minutes, please contact ST996 support and attach proof of the transaction.

Withdrawal Conditions:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals may only be made to the same payment method used for the most recent deposit, unless otherwise advised by the ST996 team.
• Withdrawals below RM10,000 are typically processed within 10 to 30 minutes. Larger amounts may take up to 24 hours and may require additional identity verification.
• ST996 reserves the right to place a withdrawal on hold for security review purposes if unusual activity is detected on the account.
• Bonus balances that have not met the wagering requirements cannot be withdrawn. Only cash balances and bonuses that have fully met the wagering requirements are eligible for withdrawal.

ST996 offers a wide range of bonuses and promotions for its members, including a Welcome Bonus of up to RM588 for new members. All bonuses are subject to wagering requirements and specific terms stated on their respective promotion pages.

ST996 General Bonus Terms:

• All bonuses are credited automatically with no promo code required unless otherwise stated.
• Wagering requirements must be met within the specified period. Bonuses that remain unfulfilled within the validity period will be forfeited without compensation.
• Each promotion may only be claimed by one account per individual, phone number, and IP address.
• ST996 reserves the right to withdraw or modify bonus terms at any time if there are signs of abuse or suspicious activity.

Bonus Abuse Prohibition:

• Registering multiple accounts to claim the welcome bonus more than once is a serious violation.
• Collusion between two or more members to manipulate the bonus system — such as exchanging bets to meet wagering requirements at near-zero risk — is strictly prohibited.
• The use of automated software, bots, or other technical methods to process bets is strictly prohibited.

All games offered at ST996 — including Sports Betting, e-sports, live table games, jackpot slots, and lottery — have specific rules that must be followed. These rules are outlined in the help section of each game within the platform.

ST996 General Game Terms:

• All confirmed bets are final. Bets cannot be cancelled once a game has begun, except under technical circumstances as defined by the relevant game rules.
• ST996 reserves the right to void and refund any bet in the event of a technical error, system fault, or unforeseen circumstances that affect the fairness of a game.
• For sports and e-sports betting, the final match result as announced by the relevant governing body is definitive for the purposes of ST996 bet settlements.
• Bets placed on Malaysia Super League, EPL, BWF badminton, and esports events such as MLBB MPL Malaysia use odds set by ST996, which are subject to change up until the start of the match.
• Winnings from live table games (baccarat, blackjack, roulette, sic bo) are determined by outcomes decided by human dealers in the live broadcast studio. ST996 is not responsible for outcomes affected by interruptions to a member's internet connection.

Disputed Game Results:

If you wish to dispute the outcome of any game or bet on ST996, you must submit a complaint within 72 hours of the incident through official support channels. Complaints submitted after this period may not be processed. ST996's system records serve as the definitive reference in dispute resolution.

ST996 maintains a safe, fair, and enjoyable platform environment for all members. Certain behaviours are therefore strictly prohibited and may result in disciplinary action, including account closure.

Prohibited Conduct on the ST996 Platform:

• The use of third-party software, automated bots, or scripts to process bets without human intervention.
• Any form of collusion or cooperation between members to manipulate game outcomes or the ST996 bonus system.
• Money laundering or using the platform for suspicious financial activity. ST996 complies with AML (Anti-Money Laundering) standards and will report suspicious transactions to the relevant authorities.
• Using another person's information to register an account or make a deposit.
• Any attempt to disrupt or damage the technical infrastructure of the ST996 platform.
• Spreading false or misleading information about the ST996 platform to other members.

ST996 reserves the right to freeze, suspend, or close any account in the following situations:

• Identity verification failed or KYC documents were not submitted in full within the required timeframe.
• Violation of any rules set out in these Terms & Conditions.
• Fraud, attempted fraud, or suspicious activity detected by ST996's monitoring systems.
• Requests from legal authorities or relevant regulatory bodies.
• A security review is currently in progress to protect members' interests.

Voluntary Account Closure:

Members who wish to voluntarily close their ST996 account may contact the support team via live chat. Before the closure is processed, all valid cash balances will be returned to the original registered payment method. Bonus balances that have not met the wagering requirements will not be refunded. All transaction records are retained in accordance with the data retention periods prescribed by applicable regulations.

ST996 makes every effort to provide a stable, secure, and high-quality service. However, there are limits to the liability the platform can assume in certain situations.

• ST996 is not liable for any financial losses arising from betting decisions made by members. Betting is a risk-bearing activity and outcomes cannot be guaranteed.
• ST996 is not liable for service disruptions caused by third parties such as internet service providers, telecommunications infrastructure, or natural disasters.
• ST996 is not liable for losses suffered by members as a result of unauthorised access to their accounts caused by the member's own negligence in safeguarding their login credentials.
• In the event of a technical disruption affecting an ongoing game, ST996 will resolve the situation in accordance with the relevant game rules and its established compensation policy.

The collection, use, and protection of ST996 members' personal data is governed entirely by our separate Privacy Policy. The Privacy Policy forms an integral part of these Terms & Conditions and is deemed to have been read and accepted by you upon registration of an ST996 account.

In summary, ST996 is committed to:

• Collecting only the data necessary for platform operations and regulatory compliance.
• Protecting all personal data with 256-bit SSL encryption and strict access controls.
• Not selling or sharing your personal data with third parties for marketing purposes without your explicit consent.
• Granting you the right to access, correct, or request the deletion of your personal data, subject to applicable legal requirements.

For full details on how ST996 handles your data, please read Privacy Policy we are at full capacity.

ST996 takes our social responsibility seriously. This platform is designed for responsible adult entertainment — not as a source of income or a solution to financial difficulties.

Self-Control Features Available at ST996:

• Deposit Limits: Set daily, weekly, or monthly deposit limits that cannot exceed the amount you specify. Limits can be lowered immediately, but increases are subject to a 24-hour waiting period.
• Loss Limits: Set a maximum loss limit over a specified period. Once the limit is reached, the ST996 system will automatically suspend all betting activity until the next period begins.
• Playing Break: Activate a playing break for 24 hours, 7 days, or 30 days. During the break, your account cannot be used for any betting activity.
• Self-Exclusion: The self-exclusion option remains available to members who need a long-term or permanent break from betting activities.
• Session Time Monitoring: Play time reminders can be set to prompt you to take regular breaks.

ST996 encourages all members to play within their means and to treat betting purely as entertainment. If you or someone you know is showing signs of a gambling problem, please contact the ST996 support team or read our full guide on the Responsible Gaming.

ST996 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior specific notice. However, we endeavour to provide members with reasonable notice whenever material changes are made.

Changes to these Terms & Conditions will:

• Effective from the date stated in the change notice.
• Members will be notified via in-platform notifications or email if the changes are material and directly affect member rights.
• Be accompanied by an updated "last updated" date at the top of this page.

Continued use of the ST996 platform after amended terms take effect will be deemed acceptance of those terms. If you do not agree with the changes, you have the right to close your account and withdraw your full cash balance before the amendment comes into effect.

For any enquiries regarding these Terms & Conditions, please contact the ST996 support team via 24/7 live chat or email at support@st996.click.